Overview
This guide will show you how to add a scale in GlobalShip to be used for shipping.
Requirements
- Log into GlobalShip with an Admin account.
- Confirm Logicor.Devices service is installed on the workstation by opening Services in Microsoft Windows.
Procedure
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Find Workstation by clicking on:
- Settings on the left navigation.
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Workstations button.
- Find the workstation where the scale is connected to.
- Then click the Scale Settings button.
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Configure Scale:
- Select the correct scale model from the Scale Type drop down list.
- Select the correct port number where the scale is connected.
- Open Device Manager to confirm the COM port number.
- Other settings can be left as default. The screen should look similar to the screenshot below.
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Test with a Shipment:
- Go to the Shipment page.
- Place a package on the scale.
- Click the scale icon to get the weight.
Assistance
If any further assistance is needed, please contact our Support team.
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